Warranty Policy

1. Warranty Availability

Not all products sold on Torvify include a warranty. Warranty availability, duration, and conditions are specified on the product page at the time of purchase.

2. Product-Level Warranty Information

Each product page will clearly indicate:

• Whether a warranty is included
• The warranty duration (if applicable)
• The party responsible for providing warranty service

Product-level warranty information always takes precedence over this general policy.

3. Warranty Responsibility

Depending on the product, warranty service may be provided by:

• The product brand or manufacturer
• The seller or authorized distributor
• A third-party service provider

Torvify acts as a marketplace platform and does not provide warranty services unless explicitly stated on the product page.

4. How to Claim Warranty

Warranty claims must be initiated according to the instructions provided on the product page or warranty card (if supplied). Customers may be required to present proof of purchase, warranty documentation, or product serial numbers.

5. Warranty Exclusions

Warranty coverage may be excluded in cases including, but not limited to:

• Physical damage or misuse
• Unauthorized repairs or modifications
• Normal wear and tear
• Damage caused by improper handling or storage

6. Limitation of Responsibility

Torvify is not responsible for warranty service delays, denials, or outcomes when the warranty is provided by third parties. Any disputes related to warranty claims must be resolved between the customer and the responsible warranty provider.

7. Changes to This Policy

This Warranty Policy may be updated from time to time. Continued use of Torvify after changes indicates acceptance of the updated policy.